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The 2026 GRIT Report reveals an insights industry in transition, with value shifting toward scalable infrastructure, governance, and mid-sized service...
What can past disruptions teach us about AI in market research? Explore why industry change can create opportunities for growth and innovation.
Datacy won both the Experts' Choice and Audience Favorite Awards. Enlightn won the Industry Impact Award. All five finalists took on problems practiti...
The Greenbook Podcast
Karen Goldstein and Matt O’Mara discuss career transitions, executive hiring, experienced talent, and networking in the insights industry.
Explore how Kay Iversen of HelloTwin.ai is transforming business operations with AI agents, connecte...
What's the difference between ML and LLM-generated synthetic data? Julian Highley explains how each approach impacts research reliability.
Learn how the Swiss Army Knife approach to career development can help insights professionals build versatility and long-term resilience.
Insights in Brief
Explore the latest in market research with Lenny Murphy and Karen Lynch.
Click here to attend the next live recording of The Exchange, on LinkedIn, this Friday.

Agents, Acquisitions and Who Owns the Data │The Exchange: Episode 155
November 9, 2026
IIEX Asia Pacific
Bangkok
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4 min read
An interview with 2022 Future List honoree Gareth Bowden (FlexMR).
What does Salesforce's reported Listen Labs deal mean for market research? Explore AI tools, shoppin...
Two decades of Research Industry Trends Reports continue to help researchers navigate change
Partner Content
How can AI agents improve social listening? Discover how automated multi-brand analysis delivers faster insights and better business decisions.
How should researchers study Gen Alpha? Discover why flexible, expressive methods can reveal more than adult-designed research.
The Greenbook Podcast
Andrew Au of Intercept explores human data, synthetic audiences, agentic AI and the future of B2B marketing in an AI-driven world.
Explore where human judgment matters most in AI-assisted market research, from consumer experiences to strategic decisions and accountability.
What makes an AI flywheel claim credible? Explore the due diligence questions investors, acquirers, and research leaders should ask.
Who is accountable for AI-driven decisions? The Exchange explores human judgment, shopping agents, s...
Explore why AI confidence can outpace validation and how research teams can strengthen oversight, accountability, and trust in AI outputs.
What drives GLP-1 adoption? Explore how awareness, trust, access, and physician influence shape consumer readiness in the U.S. and India.
Partner Content
How mature is your research team? Discover how Qualtrics' maturity model evaluates technology, competency, and culture to drive impact.
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Featured Articles
5 min read
Explore Graham Steffen's career journey and how curiosity, adaptability, and diverse experiences led him into market research
7 min read
Build an AI learning agenda for insights leaders to develop the skills needed for AI-enabled research, decision-making, and knowledge work.
13 min read
Synthetic data is a powerful research tool when used wisely. Learn where it delivers value, where human research remains essential, and how to use it ...
2 min read
The GRIT Report reveals a tension in research: teams want faster, cheaper methods, yet still rely on deep human insight to avoid losing quality.
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The Greenbook Podcast
The Greenbook Podcast
Trending in Artificial Intelligence and Machine Learning
How can market research maintain trust in the age of AI? Andrew Wilson explores the role of ethical standards and the ICC-ESOMAR partnership.
What can past disruptions teach us about AI in market research? Explore why industry change can create opportunities for growth and innovation.
What's the difference between ML and LLM-generated synthetic data? Julian Highley explains how each approach impacts research reliability.
Partner Content
How can AI agents improve social listening? Discover how automated multi-brand analysis delivers faster insights and better business decisions.
Explore where human judgment matters most in AI-assisted market research, from consumer experiences to strategic decisions and accountability.
Explore why AI confidence can outpace validation and how research teams can strengthen oversight, accountability, and trust in AI outputs.
Learn how researchers validate synthetic findings, test their limits, and determine when results can support business decisions.
Partner Content
How do distinctive brand assets shape perception? Explore findings from 100 AI-moderated interviews across five QSR brands.
Video Library
Stream the latest expert insights

Explore how Kay Iversen of HelloTwin.ai is transforming business operations with AI agents, connecte...
What does Salesforce's reported Listen Labs deal mean for market research? Explore AI tools, shoppin...
Who is accountable for AI-driven decisions? The Exchange explores human judgment, shopping agents, s...
askpolly CEO Erin Kelly discusses AI-powered social media research, unbiased consumer insights, and ...
Can businesses keep up with AI innovation? The Exchange explores adoption challenges, AI search, res...
Melina Palmer shares how behavioral science can improve research, storytelling, leadership, decision...
Is market research becoming AI infrastructure or acquisition bait? Explore industry deals, data frau...
Explore AI in health and life sciences research, from knowledge retrieval and AI personas to trusted...
What happens when AI adoption outpaces trust? The Exchange explores digital twins, AI commerce, synt...
AddMaple CEO Angelique Taylor shares how better questions, AI-powered data exploration and evidence-...
Explore how AI agents, digital twins, and synthetic data are changing trust, decision-making, and th...
What can researchers trust in the age of AI? The Exchange explores AI investment, fake polling data,...
Cristina de Balanzo explores AI, behavioral science, human judgment, ethics, and the future of insig...
The Exchange Episode 143 explores AI agents, synthetic research, ad verification, and the forces res...
Explore how AI is shifting from advisor to decision-maker across qualitative research, marketing mea...
Converseon CEO Rob Key explores AI data quality, context engineering, unstructured data and the infr...

Greenbook Research Industry Trends (GRIT) Reports
Explore critical trends in market research and insights

2026 GRIT Insights Practice Report
How do insights pros meet business challenges? What role does innovation play and who is innovative?
Data collected
Q1 2026
2025 GRIT Business & Innovation Report
How do insights pros meet business challenges? What role does innovation play and who is innovative?
Data collected
Q3 2025

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